Many of the benefits of PBX phone systems depend on the type that you choose. For example, an analog PBX may be affordable and work fine for you if your business growth is relatively static. You can also count on your legacy phone system to stay up and running when other internet-based phone systems are down.
Benefits of Hosted PBX Phone Systems
If you are looking for phone systems for a growing business, check out hosted PBX:
Plug-and-play set up.
Supporting on-site and mobile workers.
Collaboration features such as conferencing, screen sharing, and instant messaging.
No hardware equipment and professional IT staff required.
Easiest unified communications system to install and maintain.
Features that empower customer support teams.
Integration with CRM, Microsoft Teams, and other 3rd party systems.
A great option for small businesses without funds to invest in telephony infrastructure.
Benefits of On-site PBX
There are some perks to owning an on-site system PBX. These include:
Low operational costs.
Additional control through owning the equipment.
Maintaining your relationship with your telephone company.
No monthly or annual licenses or subscription fees.
More ability to determine the level of security.