Quality business VoIP providers today offer a wide variety of feature packages, services, and prices. Selecting the ideal provider and service options will depend on your type and size of the business, features needed and projected volume of usage. These metrics determine if your better off paying per minute, per user, per line, or per feature. Before choosing your VoIP provider, it is essential to first determine your companyís precise telecommunications needs. A current phone bill or CDR record is a great place to find the information you need to compare providers. the basics you will need are: Quantity of phone numbers, toll-free numbers, user extensions, lines, calling usage for local, long distance and Toll-free calls as well as and special feature to enable timely and cost-efficient initiation of your service. By consulting your chosen Voice over IP service team and seeking their expert advice in advance, you can be prepared to take the following steps to facilitate the smooth, productive startup of your services:
Evaluate Your Internet Connection. ñ Determine the strength and capacity of your Internet connection and bandwidth. You need to ensure that your system has the adequate speed to best accommodate your new VoIP installation for top quality service.
Assess Your Company Budget and Needs. ñ With knowledge of your companyís current budget and VoIP needs, you can more easily select the service provider and feature options that meet your requirements.
Determine Your Equipment Needs. ñ Evaluate your current and near-future VoIP equipment needs. Phones can be purchased from around $50 to $500 or more. Once you decide which feature options are immediate requirements and which ones can be added later as needed, you are ready to choose your service provider.
Compare VoIP Providers. ñ By comparing VoIP company service options, advanced features and equipment along with user and industry reviews, you can best make a wise decision, selecting the ideal VoIP provider for your enterprise.
Important Information to Request from Any Potential VoIP Provider
Before signing a service contract with any business VoIP provider, be sure to request basic service information and practices in writing. You need to be certain of such details as startup costs and monthly fees, any limitations and costs on portable phone numbers and exactly which features are included in the service package you select. You also need to know if international calling is included, charges for adding extra features and the extent of customer care and technical services provided. Also important are such issues as to whether your provider offers a money-back guarantee and if there are any cancellation fees. It is also helpful to determine prior to signing up for VoIP services if there are any hidden fees assessed by your chosen provider.
Take Full Control and Advantage of Your VoIP System
Once your new business VoIP system and service are in place, you and your staff members will have full-control capabilities for the use of your business communications system. Your service provider will ensure connection with your online portal for customizing your telecom options. These modern digital portals are user-friendly, enabling feature changes and additions to be made for immediate availability. You and your staff can make decisions and changes in real-time that work for you right at the moment.
You can manage your call settings remotely, directing calls to voicemail or having them transferred to another number or extension. You can also make exceptions to any chosen setting in your phone system. For example, if you are expecting an important business call and want to take that call, but hold all other calls for a few hours, you can set your phone to direct only the designated call to ring on your extension. This system allows and encourages you to take complete control of your telecommunications systems and settings so that the service works for your best interests and immediate needs at all times.