If you want VoIP to be directly connected to a device, then you absolutely need to invest in phones that are configured to work with the VoIP service youíre using. Your provider generally has a list of hardware you can use (you can even buy or rent from them). For example, RingCentral has a page covering all the telephony devices its solutions are compatible with.
The devices can fall under 2 categories:
The physical VoIP phone.
The hardware-based flavor of VoIP phone is an actual desktop phone, similar to the standard models found in most offices today, but built to send and receive calls over the internet. (In fact, VOIP business phone system Doha Qatar are also often called IP phones.)
These phones typically have the familiar features and interface of a traditional business phone: touchpad, caller ID display, speakerphone capability, and buttons for features like speed dial and call transfer. Many businesses find that their employees are able to transition to VoIP phone service much more easily when using this type of VoIP device because their employees are already familiar and comfortable with the phoneís physical layout and features.
The software-enabled VoIP phone.
The second flavor of VoIP phone is any device (which might not be a phone at all) that is internet-enabled and loaded with software that allows it to receive and transmit VoIP calls.
In other words, a software-enabled VoIP phone could be a desktop computer, laptop, tablet, or smartphone. With the VoIP software installed, the user can turn that device into a VoIP phone.
This means that your employees can use an application to take and make business calls from anywhere, even their own personal smartphones, using their business phone number.
How does VoIP work with a mobile phone?
This is the most sophisticated method of leveraging the benefits of VoIP phone service. You can use software installed on your internet-enabled device, such as a mobile phone, to turn that device into your VoIP phone. This means you can use your personal mobile phone to place or receive calls using your business phone number, and callers on the other end will see your ìbusiness phone numberî connected to your caller ID.
Can you use your landline business phones for VoIP calls?
The answer to this question is ìkind ofî. You can most definitely receive phone calls from your VoIP-based business phone system, but you can only do that through call routing.
In order to do that, youíd need to log into your online dashboard and identify the phone number of your landline as auxiliary device. This means that if you donít answer the call on your VoIP device, that call can be forwarded to your traditional line.
But that doesnít mean you can make VoIP calls using your old-school devices.
Thankfully, IP phones donít look all that different from landline phones so even the staunchest traditionalists can feel comfortable using them.