Once installed, users can make and receive calls using the devices they already have, making it an excellent choice for teams that don’t want to invest in new hardware. Want to turn all of your desktop computers into phones? No problem. Simply install the app and you’re good to go.
The service also comes with several built-in calendar integrations that make scheduling meetings, phone calls, or appointments a breeze.
Whether you prefer softphones or traditional phones, every plan includes dozens of phone-specific features designed to make handling calls easier than ever before. Some of those features include:
An intuitive admin panel
The cheapest plan even comes with 1,500 toll-free minutes per month if your team uses a toll-free number. Higher tiers include more toll-free minutes if you need more than that.
If you’re interested in a traditional phone setup, you can rent or buy office phones and other hardware through Nextiva. In doing so, you know your new devices are compatible with its services and you’ll experience a much easier implementation.
Alternatively, you can bring over the desk phones you already have, although some older phones may require a VoIP adapter to work properly.
All in all, the entry-level Nextiva plan is perfect for smaller teams looking for essential VoIP functionality.
However, its higher tiers offer more advanced capabilities and internal collaboration features that are perfect for growing teams and larger businesses with more complex needs.
When you upgrade to the Professional plan, you get unlimited video conferencing with up to 250 participants, unlimited conference calling with up to 40 participants, and unlimited SMS messaging.
You also unlock integrations with Salesforce, Hubspot, and Zendesk. These CRM integrations are particularly useful for customer service teams or outbound sales and marketing campaigns.
But the true standout feature of the top three tiers is free professional implementation.
It’s particularly important for larger teams with complex solutions or businesses that want to keep part of their existing phone system. Implementations like these can be challenging, especially without the help of your provider.