CallHippoís VoIP system comes with a wide range of features like call recording, on-hold music, call transfers and many more. Moreover, these features are easily affordable, making it the perfect solution for small businesses. Let us have a look at the features provided by CallHippo.
CallHippo Feature – Power Dialer
Deliver your daily calling commitments like a pro with CallHippoís super-efficient Power Dialer function.
CallHippo Feature – Smart Switch
Multiple telephony providers before placing a call. You can now safely bid adieu to all your call connectivity issues.
CallHippo Feature – Global Connect
Global Connect helps you know the right time to call your international clients.
CallHippo Feature – Smart Call Forwarding
Smart Call Forwarding
Each user can choose to have calls forwarded to several phones, to remain reachable even on-the-go.
CallHippo Feature – Call Transfer
The Call Transfer feature allows you to redirect a connected call from your phone number to a team member.
CallHippo Feature – Call Conference
Itís a feature that will enable you to add a third person to your two-way call and turn it into a 3-way conference.
CallHippo Feature – Call Queuing
A Call Queue places incoming call in a line when the agent is busy attending other customers.
CallHippo Feature – Call Barging
Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.
CallHippo Feature – Call Recording
Record every call on each of your numbers to better monitor your performance as a team.
CallHippo Feature – Voice Mail
Receive voicemails by email in your inbox. Play them directly from your email.
CallHippo Feature – Call Analytics
Track your phone support performance. Measure the % of missed calls, call load of each teammate, etc.
CallHippo Feature – On Hold Music
On Hold Music
On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom mu