There are lots of different business VoIP providers, and it can be hard to know which one is the best for your needs.
Over the years we have helped thousands of beginners choose the best VoIP phone platform. We have heard almost every possible question about VoIP that you can think of.
Following are the answers to some of the most commonly asked questions about VoIP (Voice over IP).
How much do domestic vs international calls cost on VoIP?
Most VoIP services will include unlimited domestic calls for no extra charge. However, some cheaper VoIP services charge based on the number of minutes you use.
The international rates will vary depending on the VoIP provider you use, but these rates will almost always be more affordable than traditional landline rates for international calls.
Can you keep your existing phone number on VoIP?
Yes, when switching from traditional landline phone to business VoIP phone, you can ask for number porting which lets you keep your existing business phone number.
Most good VoIP services let you do this, but please check with them before signing up.
Is there a VoIP backup if your internet connection goes down?
Some VoIP services have a backup in case your broadband connection is down or your power goes out. For instance, Nextiva can automatically forward calls to a cell phone.
Does VoIP offer call routing or extensions for team members?
Yes, most good VoIP phone service providers include call routing, phone extensions, call queue, and auto attendant at no additional cost.