Unified business communications for the enterprise
Success in business these days takes more than the telephone and traditional PBX equipment. It requires IP Telephony PBX PBA Doha Qatar solutions to support voice over IP (VoIP), open standards like SIP, mobile workers and the unified voice and data communications business now demands.
Interactive Intelligence offers everything the modern enterprise needs in your choice of all-in-one IP Telephony PBX PBA Doha Qatar solutions to fit your organization, scaling from 100 users to more than 15,000 users:
The highly scalable Customer Interaction CenterÆ(CIC) IP platform provides a complete phone system for your business users, combining Microsoft application integrations, and messaging along with remote and mobile access, too. Additionally, if you need advanced features for your contact center, CIC includes IVR, screen recording, workforce management, multi-site routing and more.
More than simply a voicemail system, Messaging Interaction CenterÆ(MIC) allows organizations in business, higher education, healthcare, and other sectors to streamline every aspect of messaging from a single standards-based platform.
Single agile platform to unify voice and data traffic
Let your enterprise leverage a SIP-supported network to converge the Interactive Intelligence feature set with your installed business applications. The result is one fully-integrated IP PBX telephony solution to manage phone calls and faxes as well as e-mails, web interactions and valuable business and customer information.
Intelligent desktop communication management
Increase user performance with a single intuitive desktop interface to manage incoming and outgoing calls, chats and e-mails. The same interface also equips users with real-time presence management controls, corporate and workgroup directories, and conferencing.
Empower remote and mobile employees with our IP Telephony PBX PBA Doha Qatar solution
Outside the office, users can easily connect to the corporate system for voice and data access, while features like one-number Follow-Me/Find-Me and speech-enabled messaging keep mobile workers readily connected and available, all by using our IP PBX software.
Optimize your Microsoft environment
Pre-integrated plug-ins allow users to manage calls and presence settings directly within OutlookÆ, Exchange 2007, Dynamics CRM and GP, Word and Excel, and Office Communications Server 2007.