Learn how our clients are using Voice over IP (VoIP) to push their business towards a unified, digital communications environment.

Learn how our clients are using Voice over IP (VoIP) to push their business towards a unified, digital communications environment.
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As the UK pushed closer and closer to a fully digital Britain, don’t let your business be left behind. It may seem daunting to make the move to modern technology, but it can have a hugely positive impact on your business.

Businesses can utilise Voice over IP technology (VoIP) and SIP Trunks to help drive their digital transformation and get them ready for the digital Britain.

Another technology that our clients make use of is hosted telephone systems – a cloud-based telecom solution that is both cost effective and reliable.

What is VoIP?
VoIP stands for Voice over IP. VoIP is a modern form of business communication, providing businesses across the UK with high quality voice calls using their broadband connection.

Before VoIP, businesses required multiple lines to make simultaneous calls, as well as a dedicated broadband line. However, VoIP removes the requirement for these additional lines, using your broadband connection to make and receive calls.

These new ‘VoIP lines’ are called SIP Trunks, as you can see from our diagram below.

A diagram showing how VoIP and SIP Trunks works
A diagram showing how VoIP works

What is digital Britain?
Digital Britain is a Government directive that came from the 2009 report ‘ Digital Britain’. This report detailed the Government’s proposal and ideas for the future of technology in the UK, the Digital Britain report also gave brith to the Digital Economy Act in 2010, helping push the UK towards the digital future.

Businesses are the number one driving force behind this digital Britain transformation. With the UK Government investing heavily in Fibre broadband and other vital telecoms infrastructure, paving the way for businesses using VoIP technology.

VoIP is a very important element in the digital transformation of Britain. VoIP offers high quality calls at a low cost, taking advantage of modern fibre connections and modern telephone systems.

The UK Government aims to have every business on a fibre connection by 2025, enabling businesses across the UK to move to VoIP technology for their telecoms.

How can VoIP transform my business?
This all sounds great, but you may be asking: “How will VoIP actually help my business?” As a VoIP service provider and registered ISP, we get this question a lot, from clients and prospects alike.

Cost Cutting
VoIP can cut your businesses running costs. Reducing the number of lines your business has, and use VoIP instead, your business could see a significant reduction in line charges.

Higher Call Quality
VoIP offers businesses higher call quality. VoIP uses your broadband connection to make and receive calls, meaning that it can transmit high-quality voice with minimal latency.

Scalability
VoIP is a very scalable telecoms solution. Businesses using VoIP technology can easily add or remove SIP Trunks, to expand or reduce their call capacity in line with their businesses requirements.

Future-proofing
VoIP will move your business closer to digital Britain, helping future proof your vital telephony infrastructure and ensure your business is taking advantage of the benefits of modern technology.

Man using a tablet
VoIP can help your business towards the ‘digital Britain’ goal

VoIP is helping businesses across the UK move closer and closer to a full ‘digital Britain’. VoIP unlocks a world of benefits for businesses of all shapes and sizes and is helping our clients edge closer to a truly unified business communications environment in the pathway to a digital Britain.

How VoIP helped Jamesons Accountants
We recently published a case study showing how VoIP and SIP trunks have helped a local accounting firm, Jamesons Accountants, move closer to the ‘digital Britain’ goal.

Jamesons upgraded to SIP Trunks & VoIP technology from Commsplus in 2015 – along with a modern and cost effective Samsung telephone system.

Jamesons commented on their new VoIP service and telephone system from Commsplus, saying “”One of the key advantages and benefits of using Commsplus was that we were able to consolidate our broadband supply and telephony to one support service. We are not IT experts and the relief of being able to just have to call ONE number if ever things have a hiccup (which is very rare) was huge.”

It is businesses such as Jamesons Accountants that can hugely benefit from VoIP in the drive to a digital Britain.

Telecoms are often over-looked when businesses upgrade their technology. Jamesons realised the importance of modern technology in the thriving business environment and saw the benefits that VoIP could bring to their business.

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