Comparing on-premises and hosted PBX systems can help you make the right choice for your business. Whether you’re researching PBX systems for yourself or a client, you can recognize the benefits at a glance.
On-Premises PBX Cloud-Hosted PBX
Lower cost per seat No upfront costs
No use of internet Modest use of network bandwidth
Basic calling features No maintenance
Unexpected maintenance costs Redundant data centers
You manage the infrastructure Training and support included
Now, let’s look at the advantages and disadvantages of each type of PBX.
On-Premises PBX Pros & Cons
Customizable High upfront costs
Low monthly costs Slower deployments
Doesn’t use internet Costly support and maintenance
Some calling features Physical hardware and server space
Cloud-Hosted PBX Pros & Cons
Customizable Needs a broadband connection
Low monthly costs Needs VOIP business phone system Doha Qatar or a VoIP app
Many calling features
No upfront costs
No physical space needed
No servers needed
Affordable or free support
For startups and enterprises in 2020, the hosted PBX is the preferred way to set up phone service for your company. You’ll save yourself a ton of stress and budget.
Pictured below is a diagram to illustrate how a Hosted PBX works. The best part is, you can free yourself (and your execs) from the cord thanks to VoIP softphones.