Top 10 residential VoIP providers

Top 10 residential VoIP providers
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Have a look at the list of top 10 residential VoIP providers:
1. AXvoice
AXvoice is a digital VoIP provider offering users more flexibility in their monthly use. It is offering Unlimited VoIP calling plans and its VoIP services are best in class. It’s also one of the cheapest residential VoIP calling services in the USA and Canada. Each of its residential calling plans includes over 30 standard features, and you also have the option to pay slightly extra for a virtual or toll-free number.
As you sign up with AXvoice, you are asked about your Internet provider and network so that you get the right device. The equipment, along with an instruction manual, will be sent to your home. You can also read the thorough installation guide on their website.
AXvoice call quality is solid. The person at the receiving end gets a clear sound without any unusual echoes. AXvoice offers customer support through email only which is probably the only downside to using this VoIP.
Features of AXvoice Residential Plan
Outbound call features
Caller ID blocking
Three-way calling
Music on Hold
International Call blocking
E911 Support
Codec
Alternate Caller ID
7, 10, & 11-digit dialing
Incoming call features
Call waiting, do not disturb, blacklist, distinctive ring, call filter, simultaneous ring, Caller ID, anonymous call rejection.
Call Forwarding
Find me follow me, failover, call forwarding
Advanced features
Call logs, free in-network calling, BYOD support, enhanced voicemail, and Softphone support
Price
Axvoice’s residential plan has three packages:
1. USA/Canada Unlimited: It costs $8.25 a month with unlimited outgoing minutes to anywhere in the USA and Canada. You will get 30+ features with this package and free equipment.
2. USA/Canada 200: It’s their best value package and costs only $5.99 a month. You will get 200 outgoing minutes to anywhere in the USA and Canada. Incoming calls and equipment are free.
3. Pay as you Go: This plan costs $4.99 a month. You can call at 1.5c per minute to anywhere in the USA or Canada. Incoming calls are free. The package also includes free equipment.
Pros
They offer 15 days’ money back guarantee in case you are not happy with the services.
There are no long-term contracts. You can choose a monthly or yearly plan just according to your budget.
Hardware is provided free of cost.
It’s affordable. Their best home phone service plan costs $8.25/month, but you can also opt for pay-as-you-go for as little as $4.99/month.
They offer the BYOD support. If you have your own unlocked VoIP hardware, you can use it with the AXvoice service.
You can download a Softphone app on your phone and take your Axvoice VoIP anywhere with you.
Cons
There is no AXvoice mobile app or CRM integration.
The live chat option is not available.
Rating: 9/10
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2. VoIPo
VoIPo is yet another recognized company in the VoIP industry. You can replace your landline and use a regular phone to make and receive calls at a low price. It was created by a well-known web hosting platform, HostGator. Their VoIP services are only meant for people in the United States; it’s not available to the Canadian residents yet. VoIPo is offering over 40 features to its users.
When you subscribe to their services, you get a phone adapter for free and it readily works with regular phones. You don’t need an additional software or computer to use the services. VoIPo provides a 30-day money-back guarantee. The residential VoIP package lets you make unlimited calls to the USA and you get 60 minutes free international calls per month. You will get a VoIP adapter and a free rollover line too.
Features of VoIPo
Basic Features
7, 10, and 11-Digit Dialing
Caller ID w/ Name
Call Waiting w/ ID
Three-Way Calling
Call Forwarding
Call Blocking
Do Not Disturb
67 Outbound Caller ID Blocking
69 Call Return
Advanced features
Custom Incoming Caller ID
Online Call Logs
Unlimited Speed Dial
View Voicemails Online
Virtual Numbers
Virtual Number Voicemail Boxes
Network Failover Forwarding
Custom Inbound/Outbound Call Routing
Simultaneous Ring
Price
The Home VoIPo package is available in a 2-year plan only. The deal costs $149 since you will be paying $6.21 per month and getting unlimited minutes in exchange.
Pros
VoIPo is cheaper than a wireless phone or a traditional landline. You can make unlimited calls anywhere in the USA by paying just $6.21 a month.
vPanel which is an online platform that lets you view all your calls and account information.
Cons
It may take days to receive the kit in the mail. You will have to follow up multiple times to receive the kit.
The 2-year contract binds you with the service. If you try to cancel the contract, you have to pay a cancellation fee.
Lots of customers have complained about the voice quality.
Rating: 8.4/10
3. PhonePower
PhonePower’s home phone services let you make unlimited calls to landlines and cell phone numbers in the USA and Canada. It may not be a well-known residential VoIP provider, but its phone services are less costly than its better-known competitors. It lets you make phone calls from your PC by using the softphone app and there no extra charges for that. They let you keep your existing number for free. They claim to offer phone plans that are capable of meeting your financial needs.
Along with unlimited calling, you get access to more than 20 features, free equipment lease, and free activation as you sign up. Their customer support is based in the USA and they are available 7 days a week on email and live chat.
You get a free second line with every package for free. They offer a 30-day money back guarantee in case you are not happy with the services.
Features of Phone Power
Voicemail
International call block
Keep your number
Speed dial
Do not disturb
Call forwarding
Local and long distance dialing
Enhanced 911
Speed dialing
Call hold and call waiting
Price
PhonePower has 3 pricing plans for you to choose from:
1. Monthly Average: It costs $8.33 a month. You can make unlimited calls in the USA, Canada, and Puerto Rica. You will also get 60 international minutes free every month.
2. 12-Month Terms: This plan costs $9.95 a month and it will be a one-year contract. You can make unlimited calls to USA, Canada, and Puerto Rica numbers. You will also get 60 international minutes free every month.
3. No contract: This plan costs $19.95 a month. As the name suggests, you are not bounded by any contract. You can make unlimited calls to USA, Canada, and Puerto Rica numbers. You will also get 60 international minutes free every month with this package.
Pros
Along with unlimited calls to USA/Canada, you can make free international calls to over 75 countries.
Up to 45 VoIP features make it a valuable choice for a home phone.
Their call quality is great.
A softphone app is available for computer-to-phone calls.
Cons
It lacks the voicemail-to-text feature.
The website and mobile design are not that impressive.
You have to pre-pay for the service for 1 or 2 years. If you don’t, this can increase the price per month by as much as 200 percent.
Their cancellation policy is quite poor. You have to pay $99 cancellation fee or the cost of remaining months on the contract.
Rating: 8.3/10
4. ViaTalk
ViaTalk provides a cost-effective complete internet phone service package to its customers in the USA. Over 25 features are provided in ViaTalk’s residential VoIP calling plan. You are provided with an online control panel to manage your account and use features such as call forwarding, call recording, call hunting and more. You have to pay a security deposit for getting the device but if you can supply your own device, this expense can be saved. ViaTalk’s customer service is active 24/7. You can call them whenever you have a query.
Features of ViaTalk
Voicemail & Call Detail Options
Enhanced Voicemail, Toll-Free Remote Voicemail Access, Custom Voicemail Group, Call Log Passwords.
Privacy & Security Settings
Anonymous Call Routing, Do Not Disturb, Incoming/Outgoing Call Routing.
Call Control
Custom Incoming Caller ID, Incoming Caller ID with Name, Outgoing Caller ID with Name, Caller-ID with Name on Call Waiting, Network Unavailable Forward,
Advanced Features
Call Record, Second Phone Line, On-The-Go, Softphone Access, Operator Services, Traditional operator services are available simply dial ‘0’, 7,10, & 11 Digit Dialing.
Price of ViaTalk
ViaTalk offers the following residential calling plans:
1. VT Unlimited: This plan is for USA/Canada and it costs $15.75 a month. You can also opt for the annual plan that costs $189 a year. You will be given unlimited minutes, voicemail, caller ID, call waiting, free international calls, and equipment.
2. VT BYOD: As the name suggests, you have to Bring Your Own Device, it also costs $15.75 a month. You will get unlimited minutes to USA and Canada, voicemail, caller ID, call waiting and free international calls.
Pros
It’s pretty easy to setup and use.
Their residential package includes all basic to advanced VOIP features.
Desktop softphone support with a regular account is provided.
Cons
It’s not compatible with any Softphone app for mobile devices.
You have to pay extra money in the form of a security deposit if you want a device.
You cannot select your own number.
There are lots of complaints regarding poor call quality.
It doesn’t have a virtual receptionist.
Rating: 8/10
5. 1-VoIP
1-VoIP is one of the richest forms of VoIP services. It’s a cloud-based Voice Over IP service that is easy to use. It offers a host of innovative features but if you want a router, adapter or a combo device, you will have to pay a little extra. International calling is limited and you get unlimited outgoing minutes to more than 30 countries. It’s a month-to-month service.
It does not support mobile, video calling or softphone capabilities, which is one of the reasons why it’s 5th on our list. However, it covers all the basic features that any homeowner would need from a residential VoIP. If you are unhappy with the services, you can cancel the subscription anytime without incurring any cancellation fee. Its customer support is pretty good. They offer email and chat support.
Features of 1-VoIP
Voice to email
Digital softphone
Call waiting
Do not disturb
Call filter
Configurable Caller ID
Out-of-plan calling
Speed dial
Call activity
Voicemail
Price
Residential 1-VoIP is available in 3 plans:
1. Value: It costs $8.79 a month. You get unlimited incoming minutes, 500 minutes to North America, hardware, and premium features.
2. US & Canada Unlimited: It costs $17.97 a month. You get unlimited incoming minutes, unlimited calls to North America, hardware with free shipping and premium features.
3. World Unlimited: It costs $23.97 a month. You get unlimited minutes, unlimited to 30 countries, hardware with free shipping and premium features.
There is no term commitment on any of the above plans.
Pros
It has an easy-to-use interface.
It offers features like whitelisting, call filters, web faxing and wakeup that rarely other VoIP service provider offer.
Works with any phone as long as it has an RJ-11 phone cable.
You get access to 30+ features along with a free device.
The VoIP adapter and router is pre-configured for Plug-and-Play
Cons
It covers basic VoIP features only.
It does not support video conferencing or group calling or call recording.
It does not support web-based SMS.
Rating: 7/10
6. Ooma Telo
Ooma Telo sells its services differently from most VoIPs. Along with offering VoIP services, it also sells Telo devices and a number of other solutions. You have to pay a one-time fee for the device and hook it up with your broadband internet. As long as you are using it to make calls to USA, there is no monthly fee. You can make unlimited calls. Sounds great, but there are some hidden monthly fees involved.
You have a choice to either port your existing phone number over Ooma or get a new one from the company. It’s known for HD calling for improved sound quality. It’s easy to set up and has a user-friendly web interface.
It doesn’t offer a softphone desktop app to make calls from your PC; however, it has the OomaMobileapp for Android and iOS. When it comes to customer support, it’s not that helpful. They have a 24/7 live chat support though. They also have a toll-free number for additional support.
Features of Ooma Telo
Caller ID
Call waiting
Voicemail
Keep your number
Bluetooth pairing
Call forwarding
Answering machine functionality
Free Ooma mobile app
911 alerts
Price
Ooma Basic: You just have to pay a one-time fee of $39.99.
Ooma Premier: It costs $9.99 a month and $119.99 per year.
Pros
There is no monthly fee for unlimited calls.
You can either port your own number or pick a new one.
The device is compatible with all landline phones.
A mobile app can be downloaded to make calls and receive messages from any location.
Cons
The services are not free after all. You have to pay monthly taxes, compliance fee, service fee and other charges.
Even though they say you can make unlimited calls, Ooma deserves the right to limit users to 5000 outgoing calls per month.
Their customer service is awful at times. You will not find technical support regarding its device at all.
The basic phone service gives you access to limited features.
You will need a separate wireless adaptor for Ooma Telo device.
Rating: 7/10
7. eVoice
eVoice may primarily be a business VoIP provider but it offers features that are exactly suitable for homeowners. They offer 3 basic plans that are more or less similar except for the minutes and extensions. You will get all standard VoIP features that you are looking for from any residential VoIP except for its minutes are limited and that’s a turn off for most potential consumers.
An attractive thing about eVoice is it offers mobile apps for Android, iPhone, and Blackberry devices. That means you will have the liberty to manage calls and voice messages no matter what your location is.
eVoice’s customer support is based in California and Indiana and they are available 24/7. They are offering a 30-day free trial for anyone who is interested in testing their service.
Features of eVoice
Choose your own phone number
Call forwarding
Call Scheduler
24/7 virtual receptionist
Studio recorded greeting
Voicemail transcription
Telephone redirect
Outbound calling app
Price
As mentioned above, eVoice offers 3 pricing plans:
1. Startup: The plan costs $12.69 a month. It includes 350 minutes per month. You can purchase additional minutes that cost 3.62c per minute. 2 extensions are included in the package along with a 30-day free trial.
2. Startup +: This is the most popular plan. It costs $22.32 a month. It includes 750 minutes per month and 4 extensions. Additional minutes can be purchased at 3.62c per minute. It also includes a 30-day free trial.
3. Scaleup: It costs $31.83 a month. It includes 1600 minutes per month and 6 extensions. Additional minutes can be purchased at 3.62c per minute. It also includes a 30-day free trial.
Pros
You get an additional 100 minutes per extension.
Mobile app for Android, iPhone, and Blackberry is available.
It offers rare features such as internet faxing and calls queuing.
Cons
Their live chat support is not good.
You will have to pay an extra fee for premium features.
Online guides on their website are confusing.
It lacks even basic VoIP features most residential providers are offering.
Rating: 6.5/10
8. Lingo
Lingo is one of the basic VOIPs that offers home plans for national and international calling. You will get free 1500 long-distance calling minutes per line. A user can pool the minutes among all other lines that they may have. Call hunting and local toll calls are absolutely free. You can call other Lingo subscribers for free and keep your existing number too. A user will be making calls using their internet connection.
Features of Lingo
Long Distance Calling
Unlimited Local Calling
Unlimited Local Toll Calling
Call Hunting
Deluxe Caller ID
Deluxe Call Waiting
Three-Way Calling
Call Return
Repeat Dialing
Call Tracing voicemail-to-text
Deluxe Call Forwarding
Preferred Call Forwarding
Price
Lingo’s home phone is available in 3 plans:
1. Home Essentials: It includes all premium features and costs $39.95 a month. You will get 1500 minutes for long distance calling.
2. Home Basic: It comes with standard phone features and costs $35.95 per month.
3. Home Value: It costs $33.95 per month.
Pros
Its price also includes that of the adapter.
You get 20 premium features.
Discount is offered on annual contract with a premium plan.
Cons
It offers only basic VoIP features.
Early termination of the plan will cost you termination fee.
You will be charged an additional fee in the name of administrative, regulatory and compliance charges.
There are lots of complaints about Lingo’s customer service.
Its plans are quite expensive as compared to other VoIP companies.
Rating: 6/10
9. Google Hangouts
Google Hangouts also offers VoIP services that can come in very handy for homeowners. To let users use its VoIP, Google has integrated Google Voice and Hangouts. Now it may not have extensive features but if you want only basic VoIP at an affordable price, this is exactly what you need. The best part is it is integrated with mobile. Although hangouts app has been primarily designed for chats, it can also be used for text messages, video calls and voice calls to landlines. Another great thing is that calls to most numbers in the USA are free. Rates for different countries can vary from one penny per minute to a dollar.
You will have to fill your credit to talk. Hangouts is already a built-in application in most Android phones. All you have to do is install the Hangouts Dialer and you can make conventional calls. Its desktop version is available too.
Features of Google Hangouts
Text messaging
Conference call
Do not disturb mode
Call on landlines
View call history
Voicemail
Caller ID
Record calls
Call blocking
Price
Calls from USA and Canada are free. You will be charged 1c or above if you are calling from anywhere else. Credit must be purchased before calling.
Pros
It’s a great value for money
All your devices are routed under one number, so you will never miss a call again.
Digital integration enables you to make calls, check call history, access voicemails etc. from a single page
You can use your existing phone number
Cons
You cannot make direct emergency calls to 911.
There is no real-time support when things go wrong.
During the network outage, you cannot make or receive calls.
You have to pay a $20 one-time fee to use your existing number
Rating: 5.7/10
10. Skype
We all already use Skype for communicating with our loved ones abroad and even in workplaces. Its audio and video calls are free on one Skype account to another no matter where you are located as long as you have the internet connection. In case you didn’t know, Skype can act like a residential VoIP too. You can make a phone to call on conventional phone numbers and receive calls on your number too. For that, you will have to pay for a Skype credit fill up or subscribe to the pool of minutes.
It’s pretty simple to use. Just buy Skype credits or get a subscription, sign into Skype, dial a number and start chatting.
Features of Skype
Free Skype-to-Skype calls
You get a Skype number which you can use it anywhere in the world
Forward Skype calls to any phone
Get a Caller ID and let people know it’s you who is calling
Call international numbers from any phone at low rates
Price
Just search for the region or country you want to call and Skype will show you the pricing. If you purchase the United States subscription, you will be charged $2.99 a month. You can pay on a monthly, 3-months or 12-months basis. The 3-months plan lets you save 5% and 12-months plan lets you save 15%.
Pros
Skype is free to download and install, you just have to pay a minimal fee for the VoIP services.
You don’t need professional assistance to install Skype. There is no installation cost involved either.
It is where you are. As long as you have Skype, you can make calls to anywhere in the world.
Cons
It doesn’t have basic or advanced VoIP features.
If you are not connected to the internet, it’s of no use.
The audio quality of Skype is not always reliable. You might experience multiple connection failures during a conversation.

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