Business telephones have evolved from landlines to cloud-based systems. UCaaS is the next stage of that evolution. Instead of engaging multiple providers for different services, businesses can get all of their communication needs met by a single provider in an integrated communications platform. There are many upsides to a unified system, starting with the flexibility to offer the features their employees need, from video conferencing and online meetings to team messaging and collaboration. Unified communications also scale and are much more flexible than traditional phone systems. Rather than relying on specialized technical support to add users or reconfigure existing systems, UCaaS can be configured by existing staff from a computer or mobile device. Managing costs is easier too, with all-in-one pricing from a single vendor.
Transitioning your business to a VoIP phone system offers significant advantages for businesses of all sizes. If you ask the right questions and know what to look for, finding the right plan from the right provider will save money, boost productivity, and expand the capabilities of your phone system.