Some of the benefits of using a business VoIP system are:
Flexibility: You can make or receive phone calls using your computer, mobile apps, and VoIP devices (great for remote companies or travelling entrepreneurs)
Scalability: Internet business phone systems are scalable without having to buy more phone lines or hardware
Data: You can track and analyze the business calls to improve your workflow
Price: Theyíre cost-effective for small businesses and startups
If internet phone systems are so great, whatís the downside?
VoIP isnít the best business phone system for everyone ñ here are a few possible disadvantages to consider:
You need a good internet connection to make calls. If your connection is always cutting out or going down, VoIP may not be a good choice.
No location tracking for emergency calls. Traditional phone systems will give your location to emergency services automatically, but VoIP canít do that.
With the above pros and cons in mind, letís take a look at the best VoIP service for small business phone systems.