Since weíve been using a VoIP business phone service in our company for years, itís fair to say that we know a thing or two about the pros and cons.
Hereís our detailed analysis of the pros and cons of VoIP.
VoIP Advantages ñ Benefits of Using VoIP
Switching from a traditional telephone companyís service to a cloud based VoIP phone system has many benefits.
Lower Monthly Cost
One of the biggest advantage of VoIP is that you have lower monthly cost on both domestic and international calls.
Most VoIP phone providers will often include unlimited domestic calls for free. International calls are normally very cheap, too.
Aside from that, youíll also save money on repair and maintenance service expenses that you currently pay your landline phone provider.
Take calls from anywhere ñ Completely Portable
With VoIP, you donít need to be in an office, on-premise, sitting by your desk phone to take phone calls. You can take incoming calls from wherever you are using an app on your phone, tablet, or laptop computer.
This is a big advantage for teams that are working remotely or out on the field. It is also great if youíre traveling.
Advanced business phone features
VoIP solutions normally include lots of extra business phone features. For instance, you can set up conference calls easily with VoIP.
Plus, most VoIP service providers offer a virtual receptionist, hold music, call waiting, voicemail to email or text, and much more. You can even get advanced telecommunications functionality like video conferencing.
This may also get you additional cost savings because often traditional telephone service providers charge recurring fees for these add-ons.
Improved Scalability and Flexibility
Another advantage of VoIP is higher scalability. Whether youíre hiring more staff or opening a new branch office in a new city, VoIP makes it easy to grow.
Unlike a traditional phone service that would require to spend money on expensive hardware on dedicated line, VoIP lets you add your team members with just a few clicks inside your account dashboard.
Since VoIP works on all smart phones, you can even cut additional equipment cost and free up desk space by having your team members install the app on their personal phone.