What are the Basics of VoIP?

What are the Basics of VoIP?
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In order to use VoIP for voice and multimedia communications, your hardware must be changed or modified from an existing analog system to a digital system. These system changes can easily be achieved with new hardware or if you can use an Analog Telephone Adapter (ATA) that runs separately. An ATA is a viable option if you are connecting from an analog phone.
If a VoIP uses an ATA, then it goes through five phases before it reaches the VoIP service provider. These stages are as follows:
Analog phone
ATA
Ethernet router
Internet
VoIP service provider
If the VoIP system is using an IP phone, it progresses through the following stages:
IP phone
Ethernet
Router
the Internet
VoIP service provider
A VoIP service provider can also be connected directly to a VoIP user unless the devices being used are hooked up to NAT routers. In this case, the sequence of events goes as follows:
IP phone
Ethernet
Router
Internet
Second router
Second IP phone
What Applications Can Integrate with VoIP?
VoIP usually has the ability to run most traditional telephony applications, meaning that it can be used as an outbound call center infrastructure or for inbound IVR applications. Other popular business applications can also integrate with your VoIP system. These applications include:
CRMs
Salesforce
SAP
Zoho CRM
Marketing
Mailchimp
Hubspot
Accounting
QuickBooks
Paypal
Stripe
Customer Support
ZenDesk
Zoho
FreshDesk

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