There are plenty of advantages to using VoIP for your business. However, there are a few disadvantages that you might want to consider, as well. Letís take a closer look.
No internet, no VoIP
This is the most obvious disadvantage of using VoIP solutions. In order for the solution to work perfectly, it requires a stable internet connection with sufficient bandwidth. If your internet connection is unreliable, you might benefit from more traditional phone lines.
Latency issues can be a concern
Due to the bandwidth requirements of VoIP solutions, users may sometimes experience lagging, delays, or dropped calls. This is mainly because packets of data need time to assemble and reassemble for a smooth and effective call to be made.
The bright side, however, is that VoIP technology is constantly advancing. And as data algorithms become more sophisticated, these problems will slowly become obsolete.
Power interruptions could disrupt VoIP communications
When using a VoIP system, power outages could mean the loss of internet connection and the use of your internet telephony. Naturally, power interruptions can be a minor issue if it rarely occurs and the outages are short. However, itís a different story of the outage is more frequent, or it stays out for longer periods.
In case of emergencies, authorities and emergency services can find it challenging to trace calls to a VoIP system. Because of these reasons, the majority of companies will make it a point to maintain at least one traditional phone line so communications can be maintained in the event of a power outage.