The essential things youíll need are a fast internet connection, VoIP software and an IP phone, or a VoIP phone system.
The amount of bandwidth you need depends on how much data your business uses and how many people will be on the phone at the same time.
Surprisingly, a VoIP call only uses a fraction of your broadband’s capacity so you may not even need fibre broadband to make VoIP work.
To give you an idea: BT Cloud Phone, which is designed for smaller businesses, can comfortably support up to 4 people on the phone at the same time. And that’s with just our standard BT Business broadband.
You don’t need to worry about this, though. We wonít place any orders until we’ve talked it through with you.
IP phone and software
At its most basic, youíll need a VoIP phone or a phone with a VoIP adapter, and VoIP software.
For anything more than a single user, youíll be better off with one of our VoIP phone systems: BT Cloud Phone, BT One Phone, or BT Cloud Voice.
With enhanced 4G now available across most UK towns and cities, possibilities are opening up for VoIP in the mobile market. This is an exciting prospect for any business that has people working away from the office because mobile VoIP calls would be cheaper than calls made over the mobile network.
What can VoIP offer my business?
Thereís more to VoIP services than just being able to have a conversation on the phone.
Spend less with VoIP
No maintenance costs (compared to a traditional on-premises phone system)
Thereís only one network to manage (youíll get your voice and data over the same internet connection so you donít need your old phone network)
Easy to add more ëphone linesí (because the ëlinesí are virtual, you donít need an engineer out to install new cabling)
Reduce travel costs by using web conferencing (instead of holding face-to-face meetings)
Do more with VoIP
Mobile device integration (you can divert your office phone to your mobile)
Call management features like call forwarding, routing and transfer, voicemail, and three-way calling
Call monitoring and call recording
CRM integration (integrate your phone system with your CRM database)
An online management portal makes managing the system easy and convenient
Virtual geographic numbers so your business can give the impression of being local even if it isnít
Be flexible with VoIP
Employees can hold virtual meetings at the drop of a hat
Remote working is easier with VoIP systems
Employees can share data and communicate over Instant Messenger
If you move you can take your VoIP phone number with you wherever you go (unlike with a traditional landline number, which is tied to your telephone exchange area)