As stated before, VoIP is the transmission of voice over an IP network. When VoIP is hosted, it essentially means that the hardware and PBX is simply hosted at another off-site location than where the VoIP services are being used. Hosted VoIP is also often referred to as Hosted PBX.
Once VoIP providers began introducing hosted VoIP solutions, this allowed clients that currently had their service to utilize some basic telephone features through a central portal or web browser. Since this was developed for the masses these solutions provide the bare minimums a client needs to conduct business day-to-day. Some features include dial tone, conferencing, transferring, and voicemail. With the onset of SIP (Session Initiation Protocol) standards were raised, allowing more VoIP Service Providers to introduce hosted phone system offerings.
Whether you are looking to enhance your on-premise solution by leveraging IP or if you are looking for a new solution, contact our hosted phone systems division.
Some VoIP and Hosted VoIP Service Providers that we can assist with include:
Access One Communications