The demand for IP phones is ever-increasing, across large and small organizations. The advantages are clear and quantifiable. A business ownerís vote for IP phones is justified by the following reasons:
Same look and feel: The difference lies in the working, not the looks. IP phones look almost identical to their analog counterparts. While IP phones should naturally appear newer, they use the same amount of place on your desk, and come with a handset receiver, keypad, and buttons like transfer, hold, and conference. More importantly, you donít need to educate your employees on using it. The keypad, receiver, display screen, and buttons are all placed just like in landline phones. IP phones look almost identical to landline phones and donít require any training.
Cost-savings: If a business is looking to update their telephone system and save costs over the long term, a network of IP phones is the best bet. IP phones use the internet to make and receive calls, which means you donít have to invest in copper wires to carry analog signals all around the office. You can use the existing internet connection in your office to connect your IP phones. Whatís more, Users can make free calls to other IP phones in the organization. IP phones use your existing internet connection thus eliminating complex hardware and its expenses.
Unlimited simultaneous calls: On a traditional landline phone, if you wished to make a call while already on another call on the same phone, you would need a different number to make the second call, also known as a ërollover lineí. With a cloud phone system, the need for rollover lines (and its extra cost per line) is eliminated. Cloud phone systems enable unlimited simultaneous calls and eliminate rollover lines. With IP phones powered by a VoIP provider like Telzio, youíre only limited to the number of physical phones and people available to answer the calls, and are able to avoid busy signals completely. You can use a phone queue to avoid losing callers when all your phones are occupied.
Where can I use my IP phone?
Another defining quality of IP phones is that you can use them in any location where you have internet connection. The IP phone itself does not rely on the physical location of the office. You can unplug an IP phone, take it to another location, and plug it in again where your line (phone number/extension) and its settings (routing rules, hold music, etc.) will be unchanged.
IP phones can be used in any location, making it easy for expanding and working remotely.
This aspect makes IP phones flexible when moving offices and working remotely. Employers can provide remote workers with an IP phone at the office and a second IP phone for home, where both phones would ring identically and can be answered from either location.